Australia Post Customers Losing Minds Over Deliveries
Forget cars, the new game of ‘chicken’ is wondering if your parcels are going to show up in time for Christmas.
One place that’s busier than your local Westfield is Australia Post’s Facebook page, and the Christmas spirit has worn frighteningly thin.
Just about every post made by the nation’s carrier had been hijacked by irate customers who - on the last business day before the holiday period - are panicking over the whereabouts of their items.
While many complaints were over missing items, another common gripe was over delivery cards being left in mailboxes despite someone being home.
Australia Post customer Rachel Cassidy told news.com.au that her tracked delivery item was “brought to me by neighbours having been found in the middle of the road, run over and opened by some scumbags”.
An Australia Post representative promised to investigate and suggested that “In future, it may also be best to ask the sender to send it with signature on delivery or even sign up to our parcel lockers”.
Ms Cassidy replied that there were “zero secure places” to leave packages near her home.
“Instead of paying more to have it signed for, recommend your drivers don’t leave parcels outside front doors,” she said.
Can hardly believe it takes 3 days for a package to go from Eng to Aus but one week later my gifts to love ones are still in Syd! @auspost 😫— Elizabeth Goopy (@e_goopy) December 20, 2016
Australia Post says they’re officially required to knock three times and call out when attempting home delivery.
“Our 10,000 posties and delivery drivers have been working very hard to deliver Christmas gifts on time,” it said in a statement.
“In those isolated instances of delayed delivery, we urge customers to contact us directly so we can act.”
What has been your experience?