If You're A Brisbane Telstra Customer This Is A Must Read
Telstra customers in three north Brisbane suburbs will be shut off from the network for up to 10 days but can make triple-zero calls using another carrier.
Gaythorne, Mitchelton and Everton Park residents were informed by text they could lose service from 6am to 6pm weekdays as Telstra switches off its mobile base station while Brookside Shopping Centre carries out work on its roof.
.@Telstra customers in three north Brisbane suburbs will not be able to use their phones, even to call triple zero, for up to ten days while Brookside Shopping Centre carries out work on its roof. https://t.co/bsHOETlyEq #Telstra #7News pic.twitter.com/kIPL129c0b— 7 News Brisbane (@7NewsBrisbane) January 29, 2018
A Vodafone spokesperson said its customers were unlikely to experience a significant impact on their services as they operate several sites in the surrounding area.
Additionally, Telstra customers trying to make a triple-zero call will be able to pick up an available Vodafone or Optus signal.
Telstra services will be disrupted from Tuesday to February 9 in Gaythorne, from February 12 to February 22 in Mitchelton and from February 23 to March 7 in Everton Park.
The carrier will deploy a temporary Cell on Wheels at Mitchelton and provide free calls and wi-fi at its payphones in those areas.
"We apologise for any inconvenience the disruption may cause but wish to advise our customers that the disruption is the result of third party works," Telstra area general manager May Boisen said.