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Nine Out Of 10 QLD Emergency Calls To 000 Are Not Urgent

Almost 90 per cent of Triple Zero calls to Queensland police last year were not for genuine emergencies, it has been revealed.

There were also more than 5,000 nuisance Triple Zero calls during 2017, some of which included a person trying to order a pizza and another asking what day it was.

Queensland police on Monday launched the Ring True campaign to urge the public to contact alternative options in a non-emergency instead of calling Triple Zero.

“In 2017, Queensland Police received a total of 612,250 Triple Zero calls. Of those calls, 89.4 per cent were not genuine emergencies,” Police Minister Mark Ryan said.

“The influx of non-emergency calls ties up police operators and we need to allow for genuine emergencies to ring true.

“Two videos will be launched on the Queensland Police Service (QPS) social channels today. 

“QPS plan to share more throughout the year to raise further awareness of the campaign. 

“We do not want to deter people from calling Triple Zero in a genuine emergency; the ‘Ring True’ campaign aims to educate the community about our alternative reporting services.

“The message of the campaign is clear - Triple Zero is reserved for true emergencies only.

“If a crime’s happening now, call Triple Zero, but if not, think Policelink.

“There are a number of reporting options including the Policelink app, the online forms on the website www.police.qld.gov.au or call 131 444.

“Any misuse of the Triple Zero is a criminal offence and can put people’s lives in danger.”

Some of the nuisance calls received by police recently included:

  • A caller asking when Blue Heelers will be on TV?
  • A caller asking “What day is it? …I’ve just woken up.”
  • Caller reporting a person playing loud music on the train.
  • Man asking the call taker to guess their name and serial number.
  • Person having a difficulty with pay phone and wanting to order a cab.
  • A caller trying to order a pizza.

with AAP

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