• Fight Song
  • Listen on
on air
Weekdays 5.30-9am

Robin, Terry & Bob

  • now playing:
    Fight Song
    Rachel Platten
  • Listen on

How Rude! Customer Vs Business: Who's In The Wrong?

Is it ever okay to be rude to customers?

That's the question we're asking after reading this email exchange between one customer and a company she'd asked for a quote.

Karyn contacted us after the frosty response she received when questioning the cost quoted on a granite bench and now wants to know - is this bad customer service?

We'll let you decide!

Karyn's email...


And the response...


Share this: